Description

n managing your PhD, you will come across many conflict situations: different views, different priorities, unclear roles and mandates, conflicting expectations, unreal assumptions,… In this course we help you to constructively deal with conflicts in an assertive, non-aggressive way by building on common ground.
 

At the end of this training, you will be able to:

•    see the constructive impact of looking for and building on common ground in conflict situations
•    deal with different stages of conflict (irritation, resistance, discussion, ‘fight’ mode)
•    break through destructive patterns in communication and cooperation
•    attune to the personal communication style of communication partners in order to increase the chance that messages are understood as they are meant
•    bring and receive bad news
•    choose deliberately how to act and respond to others, rather than reacting impulsively
•    deal with conflicts in a solution focused way