Registration via https://event.ugent.be/registration/conflictmanagement2324SEM2 from 16-10-2023 21:00 until 15-02-2024 12:00
n managing your PhD, you will come across many conflict situations: different views, different priorities, unclear roles and mandates, conflicting expectations, unreal assumptions,… In this course we help you to constructively deal with conflicts in an assertive, non-aggressive way by building on common ground.
At the end of this training, you will be able to:
• see the constructive impact of looking for and building on common ground in conflict situations
• deal with different stages of conflict (irritation, resistance, discussion, ‘fight’ mode)
• break through destructive patterns in communication and cooperation
• attune to the personal communication style of communication partners in order to increase the chance that messages are understood as they are meant
• bring and receive bad news
• choose deliberately how to act and respond to others, rather than reacting impulsively
• deal with conflicts in a solution focused way